There are some communication methods you don’t have the option to opt-out of, like updates on your order and dispatch confirmations. These aren’t marketing communications and they’re sent to you to let you know the status of the order journey.

To opt-out of marketing emails:

1. Go to ‘My account’

2. Select ‘Communication preferences’

3. Select ‘Amend your preferences’

4. Click ‘Submit’

Please note, opting out of marketing emails can take up to 10 days to complete, as we sometimes line communications up in advance.

For any queries please feel free to contact our Customer Service team on: enquire-store@ee.co.uk

Other ways to unsubscribe

There’s an ‘Unsubscribe’ line at the bottom of every marketing email we send. If you’d like to unsubscribe from our marketing emails, please follow this link. On completion, you’ll then be told if you’ve successfully been unsubscribed.

To opt back in to marketing to receive our latest technology news and offers, follow the same steps and ‘Amend your preferences’.