This means we don’t have the stock available to ship in our warehouse right now. We have orders placed requesting the stock from our suppliers and manufacturers. We’re doing all we can to secure the stock as fast as we can to fulfil your order.

When our suppliers provide us with the expected date the stock is due to arrive, we’ll show it on our website. These dates are subject to change and are the most accurate dates we’ve been given by our suppliers. If the expected stock due date passes or changes, we’ll update the date shown on our website to reflect the new information.

If no delivery dates are shown, then this means we don’t have a date to give you but we’re working to get one. These types of items are usually in constraint.

We don’t take payment for any item(s) until dispatch. If your circumstances change and you no longer want to wait for the item(s), the order can be cancelled any point before dispatch. Our Customer Service team will be on hand to help with this.

Related articles:

How do I cancel or amend an order?

Checking your order status

Back