Once you’ve placed an order with us, we’ll then order the stock (ordered upon request). Once we’ve placed an order with the supplier, they’ll provide an estimated date for the arrival of the stock. In return, this should update your account area with the last estimated date. All dates are subject to change.
When an item shows 'Ordered upon request', this means that we currently don’t physically have the item(s) you’ve ordered available in our warehouse to fulfil your order.
If no delivery dates are shown, then this means we don’t have a date to give you but we’re working to get it. And when we have it we'll update an ETA on your order.
We don’t take payment for any item(s) until dispatch. If your circumstances change and you no longer want to wait for the item(s), the order can be cancelled any point before dispatch. Our Customer Service team will be on hand to help with this.