If you receive an error message saying "the email address has already been registered", then our system has recognised that the email address you’re trying to use already exists on our database.

Maybe you’ve registered before, but you’ve either forgotten or didn’t realise your registration was successful at the time.

To overcome this error, you’ll need to click the ‘sign in’ button at the top of the page. Under ‘existing customer’ select ‘forgotten password’. This’ll then send you a password so you can gain access to the account.

We can’t give out any password or login details, but our Customer Service team do have the right to disable the account so you can re-register a new one. Reset your password here.