Items shown on our website can either ship from our main warehouse, or our suppliers’ warehouses. So stock messaging can become a little bit complicated. We’ll try and explain this as simply as we can.

In stock: this means the item is in stock and readily available to dispatch.

In stock and offering an express delivery method: this means the item will ship directly from our main warehouse; therefore we can offer express delivery methods like next day delivery or a Saturday delivery.

In stock, offering 1-3 day delivery method: this means the item is in stock but will be dispatched from our suppliers’ warehouse. So we can’t offer an express delivery method. You’ll get all the same communications emailed to you and, as a customer, you shouldn’t notice any difference.

On order: this means we don’t have physical stock of the item in either warehouse. Our suppliers are expecting stock in the up-coming weeks and we have taken backorders to secure the stock. Once the stock arrives, the order will dispatch and you’ll receive the tracking details.

Ordered upon request: this means we don’t have stock in either of our warehouses. We only place an order for an item once a customer places an order with us, as we don’t usually see a high order rate on these types of items.

Not in stock: we don’t have stock in either of our warehouses. You can still place an order and we will order the stock in for you, but this can take a little longer.

Any order placed on our website can be cancelled before it’s been dispatched. No payment will be taken until it’s been dispatched. All stock dates provided are subject to change based on the information provided by suppliers and manufacturers.

*Please note that any expected delivery date is when stock is due into our warehouse. Once we've acknowledged receipt of the item(s), we'll then need to process your order as if you'd ordered an ‘in stock’ item (see above).