Useful Numbers for Technical Questions
Our customer advisers may not always have the niche technical expertise needed to resolve your issue, so we have provided the correct numbers to call for most eventualities.
| Product Range | Phone Number (Price per minute where applicable) | Opening Hours |
|---|---|---|
| BT Aqua BT Calypso 1100, 120, 225 BT Domus BT Equinox 1200, 1350 BT Freelance XA100, XA200, XC100, XC200, XC500, XD100, XD110, XD500, XD510, 101, 501, XA2000, XA3000, XA5000, 3100 XD1100, XD1500/1550, XD5100, XD5500, XH2100 BT Freestyle 60, 65, 6, 50, 70, 80, 90, 100, 120, 120plus, 130, 1000, 1000 plus, 1025, 1100, 1100plus, 1200 Freestyle additional handset, 610, 650, 6100, 6300. BT Elements BT Edge 2100, 2500 BT Esprit 1200 & 1250 BT Glide BT Lyric 1100, 2100, 2500 BT Mango BT Quartet 1000, 1100, 1500, 3100, 3100 Twin, 3500, 3500 Twin, 3000 BT Reveal BT Studio 100, 500, 1100, 1500, 2300 3100, 3500. Studio & Studio Twin BT Synergy 500, 600, 700, 3100, 3200, 3105, 3205, 3505, 3500, 3000, 3005, 4100, 4500, 5100, 5500 & 6500 BT Zenith Flip |
0800 1456789 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| BT Xeon 1500 BT Inspire 1500 BT Freelance XB2500, XD7500 BT Freestyle X200, 210, 225, 250, 310,350, 335, 710, 750, 2000, 2010, 2100, 2500, 2200, 3200, 3500, 2500, 4100, 4500, 7000 range BT Diverse 6000, 7000 and 7000 Plus range BT Paragon 510,550 & 650 BT Verve 410, 450 & 450 Plus BT Studio 4100, 4500, 5100 & 5500 Studio Plus 4100, 4500, 5100 & 5500 |
0800 2182182 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| Voyager 2110/1065 (Now part of THD not Devices.) | 0808 1007060 | Mon - Fri, 9:00 - 20:00 Sat, 9:00 - 18:00 |
| Diverse Repeater (Gigaset) | 0808 1007337 | Mon - Fri, 9:00 - 17:30 |
| Baby Monitor Helpdesk (All models) | 0808 1006554 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| BT Verve 500 Freelance XC1100 & 1500, XT3500 Graphite 1100, 1500, 2100, 2500 & 3500 Granite Hudson 1100, 1500 & 1500 Plus Stratus 1500 Edge 1500 |
0808 1006556 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| Fax Consumables | 0808 1006996 | Mon - Fri, 9:00 - 17:00 |
| Voyager (Now part of THD not Devices.) | 0808 100 7060 | Mon - Sun, 8:00 - 23:00 |
| eFrames | 0808 1009889 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| In Touch Range (Closed April 2010. Calls now handled as O.O.W. by Cirrus Careline.) | 0845 602 2442 | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| Fax Products - Staffords | 0906 0404152 (£1Min) | Mon - Fri, 9:00 - 17:30 Sat, 9:00 - 14:00 |
| Telephones - Discom Limited | 0800 980 8999 | Mon - Fri, 9:00 - 17:00 |
If you cannot find the option you require, don't hesitate to contact our team on enquire-store@ee.co.uk.